My battle to get back my windows 7 ultimate

| July 2, 2013 | 0 Comments

Today  suddenly i got  this message that “ my copy of windows 7 “ is not genuine.

Windows 7 activation problems

Daymm !!!  i paid good money  to get my windows 7 pack software   from a newspaper advertisement ( guy who got a prize  and wanted to sell his software ) and made sure  the pack was genuine by checking  the Microsoft seal and also  having a look at a genuine one bought from the shop  before i bought it from this advertiser in the newspaper.

samantha stosur says micrsoft aint cool

It turned out to be a perfect genuine copy  and i have been using it for almost 2 years now and suddenly i get a message that it has been blocked today

Immediately i went to Google  and on some site they told me to renter my product key  by right clicking on  my computer and properties and then re entering my product key at the bottom of that screen

Guess what “ it  didn’t work” said your  software is blocked or something.

are yu kidding me my software is not genuine

 

I managed to find a link to self help check on my pc and phone support  by going through a help link on my pc.

 

I went through this automated phone help process  that  provided me a installion id  set of numbers , there were 9 sets of numbers of 6 numbers each that i needed to type into the phone pad  and when i finished typing it ,it said my windows is blocked

 

Image from this site –>  http://dnyankosh.files.wordpress.com

i got a different set of contact numbers on that screen  due to me being in Australia

This led me to the next step  where they provided me phone support numbers ( a local Australian 13 zero number as well- ( Australian number going to Indian call center))

 

The girl in Microsoft support asked me for the  same set of numbers once again  and i provided it  and she told me the same thing , your software is blocked  and it old her i know that , thats why i have called your support number and she said sorry but i will give you a website url  and you can send all your details over there

THAT WASNT MUCH HELP AT ALL MICROSFT , Why offer phone support then ?

Anyway the url she gave me  was http://www.microsoft.com/howtotell/default.aspx

I  decided to try another thing . ie restore back my pc from before  and things seemed to be normal  once again ,, however i noticed that  my copy of windows 7 is still showing as not activated  and now suddenly  i keep getting this pop up  ..my software is not genuine

Microsoft are you hearing me !!  This is how genuine customers are treated ! not happy !!

I have a nagging suspicion that this could have happened  due to software that i keep downloading and testing on my pc ,, with one of them turning out to be rogue software

————— Update  14 july 2013 —-

I am still battling to get my genuine windows 7 ultimate genuine copy recovered ( Microsoft has suddenly decided to blok my copy of windows even though its a genuine copy i paid good money for)

Today i went to the “Australian Microsoft”  website once more  to give another try ,

I clicked on on of th suggestions worked – to get this message

  • If you need additional support, we are here to help. Get in touch with a local support professional.
    Click here for support

The next message i got was to activate windows , which was already done  but i was desperate enough( from seeing the regualr counterfeit software message ) to try again. IT TOLD NE TO GET THE PRODUCT ID

activate windows product id

 

 

I got these instructions from the website 

  1. Click Start and then click Control Panel.
  2. In the Category View, click System and Security, and then click System. In the Classic View, double-click System.
  3. Under the Windows Activation section of the page, the Product ID (PID) is a 20 digit number next to Product ID.

No result from validation , Back to square one 

I just got a contact number for Microsoft  Australia, hope i get something useful from this now ( as i haven’t really got any real help from Microsoft so far from on-line nor from phone to solve my issue) . Let’s see how this goes !!

  • Contact Australia Microsoft

Hope i can sort this out eventually

 

( Let me know if you have  got into similar circumstances and what you have done to fix it  !!)

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Category: 2013, Australia, India, Internet, Software, Solution

About the Author ()

JJay blogs on Technology related products ,websites, SEO, Social Media and blog promotion. JJay also writes articles for Stock market , Finance and business blogs and websites.

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